FAQ
Connecting IPTV is very easy. Follow the tutorial page, chat with us, or send an email; our agents will assist you in setting it up on your device.
We aim to email you within 5 minutes to 1 hour of purchase to arrange setup of your order. Please note that during periods. Busy at night and on weekends, orders can take up to 12 hours to process.
Our IPTV server supports all TV boxes: Android, Smart TV, iOS, Windows, and Mac OS, Mag Box, Firestick, etc. All devices can be supported upon request.
We offer a wide variety of European, Portuguese, French, Irish, British, American, and Asian channels, movies, and TV shows, with Catch-up and EPG (Electronic Program Guide) features in 4K / Ultra HD / HD quality.
We offer a variety of payment methods to make your purchase convenient. You can pay with major credit cards such as Mastercard or Visa, or use PayPal to complete your purchase. Additionally, we also accept direct bank transfers, allowing you to transfer funds directly from your bank account to ours. With these multiple payment options, our aim is to provide a convenient and secure way to pay for your purchases.
If you are having an issue with a channel, you need to switch to another channel. This happens due to issues from the channel provider, which are beyond our control. You can take a look back at the channel after some time and it will work.
This happens due to an issue with settings.
You need to go to settings in the device or app. Then you need to select Native as Decoder. You can do a restart and you will see videos with sounds.
WHO IS INITIALTV
initialtv is a global IPTV subscription service that offers seamless online streaming. We guarantee quick activation with no installation fees, catering to all your daily devices. Our dedicated team provides reliable TV services for a variety of countries worldwide. Our experienced network engineers ensure high-quality digital media streaming for our valued customers. With a robust support team and unparalleled technical proficiency, we pride ourselves on being the leading global IPTV service provider. Typically, our services are activated within 5 minutes to 1 hour of your order, although during peak periods it may take up to 12 hours. For any inquiries, feel free to contact our live chat team, who are always ready to assist.
WHAT WE OFFER
Our company offers television subscription services directly to your devices via the internet. This covers a wide range of platforms, including Samsung and LG Smart TVs, PCs, Macs, Apple iPhones and iPads, Apple TV 4 and 5, Amazon Firestick, IPTV boxes, Android phones and tablets, Android boxes, MAG, and STB Emulator. We provide customers with exclusive and immediate access to over 35,000 4K/Ultra HD channels. This library spans from sports, movies, and popular series to streaming services like Netflix, Amazon Prime, and Disney+.