At initialiptv.com, our goal is to ensure that our customers are fully satisfied with their IPTV subscription. If, for any reason, you are not satisfied, please review our refund policy below.

Refunds for New Customers

If you are a new customer and find our IPTV service unsatisfactory, you may be eligible for a full refund within 7 days of your initial purchase. To request a refund, please contact our customer service team at Support@initialtv.net, providing your order number and a brief explanation of your refund request.

Refunds for Existing Customers

For existing customers experiencing technical issues with our IPTV service, we will make every effort to promptly resolve the issue. In specific cases, we may offer a partial refund or credit for future services, at our discretion.

Please note that we do not offer refunds for issues related to third-party applications or devices used to access our service.

Contact Us

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at Support@initialtv.net.

Please be aware that this is a sample refund policy and it is important to customize it to meet the specific requirements and circumstances of your business.